Lufthansa Systems Enhances Aviation Solutions with High-Performance Remote Access Software

Leading airline IT provider leverages OpenText Exceed TurboX for centralized administration, robust security and solution stability.

Challenges

  • Technical issues impacted existing access to vital client solutions
  • Seamless migration required to minimize client disruption
  • Critical applications needed access with high stability, security, and performance

Results

  • Delivered high availability and stability to critical flight planning solutions
  • Enabled centralized and robust administration to streamline and support customer experience
  • Ensured strong security to protect customers’ critical applications

Lufthansa Systems GmbH & Co. KG, a subsidiary of Lufthansa, is one of the world’s leading providers of IT services in the airline industry. Based on long-term project experience, a deep understanding of complex business processes and strong technological know-how, the organization delivers innovative IT products and services to more than 350 customers worldwide.

With growing demand for air travel, limited airspace capacity and ever-increasing costs, optimizing flight operations is a critical priority for airlines today. In response, Lufthansa Systems designed the Lido portfolio of flight planning solutions, pilot solutions and data solutions to help airlines improve operations.

Recently, the organization needed to replace its client access system for the roughly 4,000 users at 110 airlines who need to securely and reliably access the Lido applications. “We required the system to function securely and correctly from a technical point of view,” said Christian Baumbach, senior project manager at Lufthansa Systems. “The focus was on operational stability—it had to work with minimal downtime. We also needed the migration from the old system to be seamless, so that it would not impact users.”

Lufthansa Systems selected OpenText Exceed TurboX, a web-based, remote access software for UNIX, Linux and Windows desktops and applications. The solution provides a central location for IT organizations to securely deploy applications running on a variety of server platforms.

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