Healthcare information system developer boosts the stability of remote access to its software by 95% with OpenText Exceed TurboX.
Challenges
- Doctors have only 5 minutes per patient consultation
- Remote connectivity issues reduced time available for patient care
Results
- 95% improvement in stability of remote connections
- Empowers clinicians to spend more time with patients
- Boosts client satisfaction and enables better care experiences
As Austria’s population grows and ages, healthcare providers across the country are targeting ways to improve operational efficiency in an effort to enhance care experiences and outcomes. To empower providers to achieve these goals, ET Innovations GmbH offers ArztIS, an innovative healthcare information system (HIS) specifically designed for the needs of Austria’s healthcare sector.
Emanuel Reiterer, CEO of ET Innovations GmbH, explains, “ArztIS offers a wide range of capabilities for many different stakeholders, from general practitioners to internists to primary health care centers. The solution empowers clinicians in Austria to manage patient data effectively and securely, and exchange information with insurers and ELGA, our national health record system.”
Healthcare providers using VcXsrv to access ArztIS frequently needed to restart their sessions when the system froze, stealing valuable minutes from patient-facing services. To optimize the solution for remote access, the company could only offer a low-resolution, feature-restricted version of ArztIS to doctors using the solution at home.
To help ensure seamless, secure remote access to ArztIS, ET Innovations selected OpenText Exceed TurboX-enabling the company to deliver frictionless user experiences for graphically demanding workloads via on-premises workstations and remote laptops.
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