Equipment as a Service: Answering OEM Questions

Equipment as a service enables new business models that help OEMs move from one-time revenue to recurring revenue. OEMs can sell machine outputs rather than the machine itself. But what is EaaS really, and how can you get started? Read the commonly asked questions about EaaS and how Siemens can help OEMs and their customers leverage it.

OEMs need new ways to grow revenue and differentiate themselves as the state of the industry evolves with new technologies. As consumer demands and expectations grow, manufacturers urgently need to embrace digitalization and the industrial Internet of Things (IoT) to better compete and meet customer needs.

While one of the best ways to increase customer satisfaction and loyalty is to offer valuable services, many OEMs struggle with how to do this cost effectively: How can they continue engaging with customers long after the sale has completed? That’s where equipment as a service (EaaS) comes in: a model that enables the relationship between OEMs and their customers to become a long-term collaboration that benefits each party.

But how can you get started with it? Here are a few commonly asked questions about EaaS and how Siemens can help OEMs and their customers leverage it.

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