TECHNICAL WRITING

• Develop and maintain comprehensive documentation for system architecture, design specifications, and operational procedures.
• Create clear and concise technical reports and presentations for both internal and external stakeholders.
• Create necessary training modules to educate customers with the relevant system configurations.
• Create, revise, maintain, and enforce system security policies. Explain the necessity of the policies to leadership.
• Uphold and maintain the QMS systems and documentation by updating SOPs, flowcharts, and desk procedures.
• Manage performance of direct reports and delegate QMS implementation activities as required.

RESEARCH

• Conduct competitive analysis to identify opportunities for innovation and differentiation.
• Investigate and evaluate new technologies, tools, and frameworks to improve system performance, security, and scalability.
• Stay up-to-date with the latest industry trends and advancements in big data and cybersecurity.
• Find cost-effective ways to implement and maintain cybersecurity initiatives.
• Determine appropriate STIGs for government and commercial systems in secure spaces.

OPERATE/OVERSEE

• Provide oversight and technical expertise in the development and implementation of customer systems, ensuring adherence to industry best practices and client requirements.
• Collaborate with cross-functional teams to gather requirements, create system designs, and develop detailed system plans.
• Execute system plans and implement desired technologies into government and commercial systems.
• Identify and configure STIGs for internal and customer devices to comply with applicable security regulations.
• Manage your assigned project timelines, resources, and budgets to ensure successful delivery of customer systems. 
• Identify and configure data pipelines and data ingestion tools to facilitate big data principles.
• Construct and secure data housing technologies most appropriate for customer needs.
• Design, justify, document, and implement NIST security controls.

MONITOR

• Ensure the performance, reliability, and security of customer systems through continuous monitoring and proactive maintenance.
• Establish performance metrics and benchmarks to evaluate system effectiveness and identify areas for improvement.
• Monitor industry regulations and standards to ensure compliance in system design and implementation.

SUPPORT

• Provide technical guidance and support to software development team throughout the development lifecycle.
• Assist in troubleshooting and resolving system issues, ensuring minimal disruption to clients and operations.
• Provide technical guidance and support to the information technology team and assist with the implementation of organizational systems.
• Participate in pre-sales activities, including proposal development and client presentations, as needed.

TECHNOLOGIES 

 Specific: 

 Cloud Platforms: Azure, AWS, GovCloud platforms 

Networking: Cisco networking equipment, Varying network infrastructuresOperating Systems: Windows, Linux (Ubuntu & Debian) 

Virtualization: Microsoft Hyper-V, Azure Containers & Virtual Machines 

Containerization: Kubernetes K8s & RKE2, Docker 

Big Data Technologies: Elasticsearch, S3 object storage, NoSQL databases, etc. 

Programming & Scripting Languages: Python, SQL, Ruby, PowerShell, Bash/shell, AnsibleIndustry 4.0: OPC UA, Kepware, etc.

General: 

Deployment Automation 

Backup & Antivirus Management 

Server & Domain Management

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Completed BSc/Ba in Information Technology or similar, or 2+ years relevant experience.
• Windows & Linux Server Administration: 3 years (Required)
• OS Configuration and Troubleshooting: 3 years (Required)
• Cybersecurity Principles and Practices: 3 years (Required)
• NIST 800-160 System Security Engineering: 2 years (Required)
• Containerization Technologies: 2 Years (Required)
• Cloud Platform Configuration and Management: 2 years (Preferred)
• Network Configuration and Administration: 2 years (Preferred)
• Virtualization Technologies: 2 years (Preferred)
• Big Data Technology Design and Configuration (Preferred)
• Resourcefulness and problem-solving attitude
• Effective communication with range of business roles 

Physical Demands and Work Environment

• Able to lift up to 50 lbs
• Work in a business office space that includes a lab and production environment
• Adhere to all saftey and regulatory protocols