Cello Square by Samsung SDS Europe is searching for a:
IT Infra Support Coordinator
Fulltime | Milan | Bachelor
You manage our end user IT-environment, contribute to fast resolution of problems with high degree of customer satisfaction, ensure the maintenance of complete and correct documentation.
About us
Established in 2011, Samsung SDS Smart Logistics (part of the Korean multinational Samsung Group) is one of the fastest growing logistics service providers in the world and specializes in innovative logistics services by developing and applying optimized solutions and providing SCM consultancy to customers based on their own Cello platform. The company is active worldwide in 40 countries employing more than 4.500 logistics experts.
Purpose of the job
Key activities
This role will be based in our offices in Milan and warehouses in Brembio (LO) and Borgo San Giovanni (LO), be reporting directly to the IT Infra & Security Manager. Key activities for this role include:
Provide support as our IT Help Desk during business hours;
Improve and upgrade IT and IT security environments;
Follow up HQ’s IT security guidelines;
Manage hardware repairs, upgrades and migrations;
Provide support to our executive staff and senior leadership;
Support the software installation and updates;
Support and solve IT issues;
Support IT Security maintenance;
Investigate and resolve malfunctions and users problems;
Communicate with NL Network Team and Headquarters;
Profile
Profile - Competence
For this role we are looking for a candidate with a positive and enthusiastic mindset, passion for IT and strong motivation. He/she is a flexible problem-solver with a strong hands-on mentality.
We are looking for an employee with:
1+ years of experience in a similar role;
Advanced experience with Microsoft products such as:
Windows server 2016 - 2021
Windows 10/11
Microsoft Office
Knowledge of Network protocols such as TCP/IP, DNS and DHCP;
Hands-on mentality, eager to take initiative new opportunities and deliver targets;
Good communication skills;
Excellent command of English language in speaking and writing;
Excellent Italian language
Open to other cultures;
Availability to work in different locations, in the center of Milan and also in some premises around Milan or move frequently between the office in Milan and the warehouses.
Benefits
We offer an attractive salary and benefit package, which includes:
Come join us!
If you are motivated to develop your career in a multinational company, if you have a sincere wish to improve yourself and your knowledge, if you want to invest in your growth, working in an international team, then we are ready to Welcome you aboard! We'll be thrilled to have you in our dynamic team. I ask you to send your motivation letter and your cv: both written in english and with details about your motivation and IT Skills. Please apply via the apply button!
Acquisition to this vacancy is not appreciated.
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