The OEM Project Engineer is responsible for providing sales and technical support to the Thorlabs OEM sales team as well as providing support for Thorlabs Key and OEM customers. The OEM Project engineer will serve as a direct consultant to Thorlabs OEM customers and will work to qualify initial customer requests and see to the success of customers’ technical and project needs. The OEM Project Engineer will work with the appropriate internal teams to ensure rapid feedback to our customers.

The position’s location can be remote. From time to time, it may be required to undertake duties at Thorlabs’ headquarters and other locations.

Essential Job Functions include the following, but are not limited to:

• Provide sales and technical support to Thorlabs OEM Sales Team as well as directly to OEM customers. Key function of managing OEM pricing and working with sales coordinators with quote requests.
• Build close relationships with Thorlabs OEM customers to develop a complete understanding of their project needs and identify then qualify new potential projects.
• Support sales staff for pricing submission to customers and maintain OEM pricing spreadsheet and guidelines with OEM Sales Manager.
• Leverage industry expertise and strong customer relationships to identify and qualify additional business opportunities as customer needs grow.
• Understand and safeguard the business case with respect to cost and schedule.
• Work with the sales coordinators and supply chain to ensure timely delivery of customer’s goods and ensure that customers are aware of product obsolescence and end of life issues.
• Travel to visit key customers and/or industry conferences/tradeshows to provide sales support or gather feedback for the organization.

The Company retains the right to change or assign other duties to this position.

Qualifications

U.S. Person

• Ability to work on ITAR-related projects

Experience:

• Minimum 2 years of experience in a similar role

Education:

• Bachelor’s degree in Optics, Physics or a related engineering field or equivalent work experience

Specialized Knowledge and Skills:

• Ability to read, write and interpret documents such as product manuals, spec sheets and test data.
• Strong communication proficiency and presentation skills.
• Strong interpersonal and facilitation skills
• Strong problem solving/analysis skills.
• Demonstrated experience in a customer centric environment.
• Demonstrated ability to work in a team environment and comply with high quality standards.
• Strong ability to shift from one task to another to address changing production priorities.
• Knowledge of Photonics and Laser Technology via work or laboratory experience.
• Travel for tradeshows or customer visits: <25%.

Thorlabs values its diverse environment and is proud to be an Equal Employment Opportunity/Affirmative Action employer. All qualified individuals will receive consideration for employment without regard to race, color, religion, gender, gender identify or expression, sexual orientation, national origin, genetics, disability, age or veteran status. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.