Do you want to work for a cutting-edge technology company that is at the forefront of developing the computer equipment that powers Artificial Intelligence? If so, we are seeking a Customer Support Engineer to join our team in Fremont, California! Backed by a reputable Japanese company, we are a leader in the semiconductor manufacturing industry, and believe in fostering trust and a sense of security in the company’s stability to our employees. With our generous benefits, including 20 paid holidays and 2 weeks PTO, combined with our reputation, we are an excellent choice for anyone looking for a fulfilling career in the tech industry!

Qualifications and responsibilities for this Customer Support Engineer opportunity include:

- Bachelor’s degree in Mechanical Engineering or Electrical Engineering
- 2+ years of experience as a customer support engineer for Edge Grinder, Dicer/Back Grinder or other similar equipment
- Must be proficient in Microsoft Office
- High mathematical and computational skills required
- Training Certificates for Dicer/Polish Grinding and/or other test equipment a plus
- Install, repair, and maintain Edge Grinder, Dicer, Back Grinder and related peripherals
- Communicate with customers regarding the current and future applications requirements and coordinate this information with the application engineering department
- Complete detailed Field Service Reports (FSRs)
- Document issues that cannot be resolved immediately at the customer site by using appropriate format (i.e., New Enhancement Requests (NERs), Bug Reports)
- Learn how customer uses system in device development and manufacturing to identify future enhancement opportunities

Salary: $60,000 - $72,000 per year, commensurate with experience.

Benefits: This full-time, permanent, direct-hire position offers great benefits including health, dental, and vision insurance, 401k with 4% company match, 20 paid holidays, 2 weeks PTO, and 40 hours of sick time.

DAVRON is the leading Headhunter and Executive Search firm for Engineering, Architecture, Construction and Manufacturing professionals nationwide. Our recruiters have direct communication with hiring managers allowing us to get you in front of company decision makers. You also receive one-on-one interview preparation and insider coaching from staffing experts to help you every step of the way. We want to see you thrive in challenging work environments that bring you excitement and prosperity in your career!

Apply Now!

If this sounds like the Customer Support Engineer opportunity you've been waiting for, we'd love to hear from you! Apply today and let's see where your career can take you!

CUSTOMER SUPPORT ENGINEER | MANUFACTURING | ARTIFICIAL INTELLIGENCE | AI | SEMICONDUCTOR | MECHANICAL | ELECTRICAL | EDGE GRINDER | DICER | BACK GRINDER | FIELD SERVICE REPORTS | FSR | NEW ENHANCEMENT REQUESTS | NER | BUG REPORTS | MS OFFICE

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