Major Account Coordinator

Company Info
AFI Rentals
Manchester, United Kingdom

Phone: 01924601218
Web Site: https://www.afi-rentals.co.uk/

Company Profile
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Title:

Major Account Coordinator

Location:

Manchester 

Salary:

$3.91

Job ID:

79625
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Job Description:

Are you looking for an exciting new role as a Major Account Coordinator

AFI Group are currently looking to recruit a Major Account Coordinator based in a key customers office in Manchester. Working days are Monday to Friday - full-time.

In return we offer a competitive package in an established, fast-paced, ambitious company that will provide career stability and progression prospects. You will be working for a company where hard work is rewarded.

The Major Account Coordinator role includes the following:

Working effectively and ensuring that our depots are working in conjunction with the requirements of the assigned major account and that service agreements are being fulfilled.

Creating and maintaining systems and procedures to monitor, track, and report all areas of each of the assigned major accounts in order to ensure exceptional levels of service.

Building and maintaining strong relationships with our key customer and dealing with any customer complaints and damage.

Liaising with all managers and staff to ensure that we have correct systems and procedures in place to constantly monitor, develop and improve our service.

Maintaining health and safety standards.

Coordinating with the engineering and transport teams to ensure that the correct machines are ready and delivered to customer sites.

Using extensive product knowledge to keep our key customer informed of our products/services (full training provided).

 

Required Skills

We would welcome applications for this Major Account Coordinator position from candidates with the following skills and attributes: Major Account Coordinator, Customer Service, Customer Support, Communication, Complaints Handling, Sales, Service Desk, Health & Safety, Account Manager.

 

Desirable Skills

The ideal candidate for this Major Accounts Coordinator role:

  • Friendly, helpful, and professional
  • Customer focused
  • Previous experience in a busy customer service and/or sales role
  • Understands the importance of achieving results
  • Highly organised and the ability to multitask
  • Rental or service industry experience useful but not essential
  • Comfortable with Microsoft packages and computer skills in general