As an Operations Engineer with Hines, you will operate and maintain all building equipment and systems by routinely reviewing operating conditions and established programs with supervisor to understand and resolve any abnormal operating issues. Responsibilities include, but are not limited to:

• Provide prompt and courteous response to tenant requests within the guidelines set forth by Hines.
• Maintain ethical, professional and courteous relations with contractors and tenants.
• Establish and maintain a cooperative working relationship with the entire operation staff and perform as a team member.
• Perform preventive maintenance and repairs on all mechanical, electrical, plumbing and HVAC systems including, but not limited to pumps, chillers, boilers, air compressors and air handling units.
• Make adjustments and changes to HVAC and related equipment in order to maintain established operating criteria within the guidelines set forth by the Engineering Manager.
• Perform troubleshooting and general repairs, maintenance and replacement of building components including, but not limited to building fixtures and appliances, plumbing and electrical systems, lighting and lighting control systems and building control systems
• Be familiar with the Hines Engineering Standards and assist with managing property-specific engineering programs
• Maintain operation logs and files, where appropriate, to include, but not limited to central plant operations, chemical consumption logs and other equipment or operation inspection logs specific to the property.
• Apply working knowledge and skills in HVAC distribution and controls in order to make adjustments and/or corrective actions to resolve work orders.
• Demonstrate full competency in all current Hines and property emergency procedures including but not limited to:
  • Assist with directing building occupants with evacuations
  • Assist with bomb searches
  • Assist with life safety system alarms
  • Assist emergency authorities and response teams
• Be knowledgeable with the operation and usage of the fire alarm and life safety systems at the property
• Adhere to all Hines and property policies and procedures and perform all duties in a safe manner to help ensure compliance with city, state and federal safety and environmental laws, codes, standards and regulations.
• Actively participate in required training activities and seminars

Minimum Requirements include:

• High school diploma or equivalent from an accredited institution
• Two or more years experience in commercial HVAC or related experience
• Successful completion of the Hines “Introduction to Engineering” training program
• Functional knowledge of the Engineering Assessment Guidelines and can demonstrate proficiency in the assigned area(s) of the Guidelines
• Sufficient computer skills to effectively administer required engineering programs
• Read and use all types of testing equipment, analog digital multi-meters, pressure and temperature indicating and recording devices, air flow measuring devices, and leak detection devices
• Knowledge and proper use of basic hand tools (i.e. socket sets, wrenches, pliers, screwdrivers, saws and hammers, etc.)
• Read and understand a variety of instructions, including equipment blueprints, schematics and instruction manuals, furnished in written, oral, or schedule form
• Understand correct usage of power tools (pneumatic, electric or engine drive), drill motors, saws, grinder, and impact wrenches, etc.
• Ability to review and decipher construction drawings and blueprints
• Compute basic mathematical equations for equipment performance testing and building operations
• Understand and apply correct usage of all personal safety equipment
• Communicate effectively both verbally and in writing
• Interact with employees, visitors and contractors with poise and diplomacy
• Maintain calm demeanor in emergency situations
• Display flexibility to handle a dynamic work environment with changing priorities
• Strong decision-making skills
• Demonstrate an ability to prioritize workload with attention to detail, and a willingness to complete projects in a timely, efficient and professional manner
• When applicable*, obtain required city and/or government licenses or permits (i.e. Boiler Operating Permit, State Maintenance Electrician’s License, EPA CFC Universal Certification Technician certificate, etc.)
  • *If, upon hire or promotion to this position, an individual does not have the required permits or licenses, the individual will obtain those permits or licenses within six months of the hire/promotion, or six months from the date eligible for the license or permit.
• Lift 25 lbs. or more
• Climb up and down stairs and ladders
• Access remote work areas and confined spaces (i.e., crawl spaces, roofs)
• Use full range of manual dexterity (i.e., sitting, squatting, bending, kneeling, walking, and lifting)
• Meet the shift working requirements of the assigned property; shifts may include early mornings, late evenings, weekends and some holidays

Hines is a global real estate investment, development and property manager. The firm was founded by Gerald D. Hines in 1957 and now operates in 28 countries. We manage a $92.3B¹ portfolio of high-performing assets across residential, logistics, retail, office and mixed-use strategies. Our local teams serve 634 properties totaling over 225 million square feet globally. We are committed to a net zero carbon target by 2040 without buying offsets. To learn more about Hines, visit www.hines.com and follow @Hines on social media. ¹Includes both the global Hines organization as well as RIA AUM as of June 30, 2022.

We are an equal opportunity employer and support workforce diversity.

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