Project & Aftersales Engineer

Company Info
2JCP LLC
Ponte Vedra Beach, FL, United States

Phone: +44 1773 252 100
Web Site: www.2jcp.com

Company Profile
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Title:

Project & Aftersales Engineer

Location:

Ponte Vedra Beach, FL 

Salary:

80000-100000

Job ID:

76931
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Job Description:

Due to continued growth, 2JCP are looking to expand their project execution and aftersales support teams. Primarily supporting the gas turbine acoustic and filtration sector, the successful candidate will have experience of gas turbines, project and supply chain management, and aftersales support.
1.PRIMARY FUNCTION
  • Reporting to the managing Director, provide regional support to our US clients and supply chain, both pre and after sale.
  • Oversea the delivery and installation of our equipment for North and South American projects.
  • Take a progressive approach to problem solving and implementation of solutions.
  • Develop the supply chain, build and maintain relationships with key suppliers.
  • Manage external manufacturing in North and South America, expediting and reporting back to the project team.
  • Perform manufacturing inspections at various stages, reporting back to the internal and external quality teams.
  • Liaise directly with our clients on quality and production matters.
  • Take a professional and progressive approach to supporting the business’ production engineering needs. This will include regular interaction with both internal and external customers, and suppliers.
  • Act as our local aftersales representative to support continuous operation of our equipment.
  • Ensure that internal and external deadlines are met at all times. On time delivery and customer satisfaction form the ethos of our business.
 
2.PRIMARY DUTIES
  • Complete site surveys and condition assessments, assist with the production of technical reports and recommendations as appropriate
  • Provide local support to the US Sales Director for new opportunities, visiting customers as appropriate
  • Oversea the delivery of our equipment to site, inspecting equipment on arrival, identifying any shortages or transit damage prior to installation
  • Arrange for the repair or replacement of any damaged equipment, utilizing the local supply chain
  • Oversea the installation of equipment, either by our own team or third-party installer
  • Liaise with our client for the duration of the installation phase, reporting back to the UK, US and Czech teams as appropriate
  • Provide technical support to the install team, working alongside our internal engineering team
  • Assist with the production of contractual documentation
  • Supervise the manufacturing process and provide guidance on best manufacturing techniques, as appropriate.
  • Expedite the manufacturing phase and produce progress reports for internal and external customers
  • Undertake internal and external supplier audits
  • Review and interpret customer quality requirements provided in the form of specifications, drawings or international standards
  • Ensure workmanship and quality levels meet the requirements of the project. This will vary between products, customers and sectors
  • Constantly monitor the manufacturing process and provide feedback to the wider teams on how to reduce cost and lead time
  • Support the purchasing process by creating enquiry documents
  • Ensure that products are manufactured / purchased to budget whilst meeting customer requirements
  • Provide quality and manufacturing support to both internal and external customers on an ad-hoc basis
  • Develop best practices within the production team, constantly striving for continuous improvement
  • Keep up to date with latest practices, industry standards and available design technology
 
3.SECONDARY DUTIES
  • Support the project management, engineering, quality and supply chain teams as required to ensure the business meets its customers’ needs on a daily basis. From time to time this may take precedence over primary duties
  • Be involved in a broad range of business development activities
  • Perform any reasonable task asked of you by the management team
 
KNOWLEDGE AND EXPERIENCE
Essential
  • Knowledge of the US market and working practices
  • Experience of working in a quality / manufacturing team
  • Experience of fabricated systems / large manufactured products
  • Ability to interpret manufacturing drawings
  • Ability to communicate verbally and in writing
  • Experience of working in a supervisory role
Desirable
  • Experience of inspecting
  • Experience of expediting
  • Experience of report writing
  • Experience of Acoustic and Filtration systems for Gas Turbines
 
KEY SKILLS
  • Strong team player, equally able to work unsupervised
  • Deadline focussed
  • Analytical, forward thinking approach
  • Creative and a strong problem solver
  • Motivated to continually develop both individually and within the business
  • Good communicator, able to engage with and communicate at all levels, both verbally and in writing.
  • Possess commercial competence or have a desire to develop your skills commercially
  • Flexible and adaptable
  • Ability to work under pressure to meet deadlines.
 
QUALIFICATIONS
Essential
  • Engineering / Manufacturing / Quality Control Qualification to Associate Degree  level or equivalent
 
Desirable
  • Engineering / Manufacturing / Quality Control Degree, preferably Bachelor's
 
ESSENTIAL REQUIREMENTS
  • Able to work out of hours, when required to support customer needs
  • Full US driving licence
  • Able to travel within the USA and overseas, sometimes frequently
  • Current US resident