Under general direction and in conjunction with the Network Manager, provides technical leadership to the Agencies network engineering operations to ensure secure and reliable network infrastructure. Partner with various business partners, such as the architecture team, to plan for and develop future state network infrastructure; Troubleshoots technical problems/issues, coordinates activities with other divisions, programs, departments, and outside agencies; ensures success of Agency commuter and link networks; provides other administrative network engineering support to department as directed.
ESSENTIAL FUNCTIONS:
The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
• Subject matter expert and mentors other network staff.
• Troubleshooting, resolving difficult network problems
• Oversees and provide guidance on the technical aspects of network projects.
• Helps disperse and prioritize workload.
• Provides engineering guidance in the network domain to other departments.
• Handle incident and service requests.
• Maintains technical expertise in all areas of network infrastructure and computer hardware and software interconnection and interfacing, such as routers, multiplexers, hubs, bridges, gateways, etc., and remains knowledgeable on new and emerging technologies in the networking space.
• Coordinates solutions with outside vendors, users, and information technology staff and manages network communication projects with various vendors.
• Provides support in developing, integrating, testing, and evaluating local and wide area networks
• Creates and supports new networking environments.
• Integrates new technologies with existing technologies by creating detailed system migration plans
• Ensure the integrity and security of the network infrastructure.
• Monitors system to control and monitor network traffic.
• Plans configuration changes and resolves complex installation problems.
• Devises and implements strategies for connectivity to other systems through the use of various networking equipment such as switches, routers and firewalls.
• Coordinates, communicates, implements, and documents changes and processes.
• Researches, identifies, evaluates, procedure, tests, and configures network systems including hardware and software.
• Oversees the acquisition, installation, and implementation of network equipment, components, infrastructure, and support systems; works with outside vendors to obtain, implement, and maintain data cabling, internet access, data circuits, and other components.
• Coordinates network operations, support, and disaster recovery.
• Serves as project manager on network related projects.
• Develops standards and plans for monitoring Network operations to identify performance and capacity issues; measures volume and performance of network traffic.
• Identifies utilization and performance issues.
• Develops plans and implements new technologies and services to satisfy capacity and performance requirements; and establishes and maintains technology and operation standards.
• Provides support to the department on matters as directed.
• Serves as staff on a variety of committees.
• Prepares and presents staff reports and other necessary correspondence.
• Attends and participates in professional group meetings.
• Maintains awareness of new trends and developments in the fields related to area of assignment.
• Ensures processes, policies, and practices are interpreted and applied consistently and effectively.
• Ensures accountability and compliance with all current and applicable state and federal laws, Agency policies and procedures, rules and regulations.
• Champions and models Sound Transit's core values and demonstrates values-based behaviors in everyday interactions across the agency.
• Contributes to a culture of diversity, equity, and inclusion in alignment with Sound Transit’s Equity & Inclusion Policy.
• It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees.
• It is the responsibility of all employees to integrate sustainability into everyday business practices.
• Other duties as assigned.
MINIMUM QUALIFICATIONS:
Education and Experience:
Bachelor’s degree in computer science, information technology, business management information systems, or closely related field and five years of information technology experience in the design, troubleshooting, and administration of advanced network systems; OR an equivalent combination of education and experience.
Required Licenses or Certifications:
• Valid state’s driver license.
Required Knowledge and Skills:
• Resilient and high availability Network design experience.
• ITIL v3 or v4 foundational knowledge- operations, services, and activities of corporate information systems.
• Expert knowledge of network switching and routing technologies, service provider technologies, VPN, LAN/WAN networks and datacenter technologies.
• Familiar working with multiple vendors including Juniper, Cisco and Brocade, Fortinet, F5 and the ability to quickly learn new vendors and technologies.
• Configure and monitor using monitoring applications such as Solarwinds, Intermapper, PRTG, Cacti
• Understand the operational characteristics of a variety of computer and network systems, applications, hardware, software, and peripheral equipment.
• Expert troubleshooting abilities and maintenance of network operating systems and problems.
• Procurement, inventory, and asset management of IT equipment.
• Project and operational management of a technology programs.
• Establishing and maintaining effective working relationships with other department staff, management, vendors, outside agencies, community groups, and the general public.
• Interpreting and administering policies and procedures sufficient to administer, discuss, resolve, and explain them to staff and other constituencies.
• Ability to managing large projects, upgrades, in a fast paced enterprise and unique transportation environment.
• Engineer and perform administration, configuration, and monitoring of all network equipment and network infrastructure (switches, routers, firewalls, load balancers, VPN concentrators, etc.).
• Designing, implementing, and operating secure and manageable switched and routed networks.
• Ability to documenting and updating all network infrastructure and supported business processes.
• Familiar with ensuring that all network equipment configurations, and supporting applications are backed up and tested on a regular basis.
• Understand pertinent federal, state, and local laws, codes, and regulations.
• Ability to working independently, under pressure, meet deadlines, and adjust to changing priorities.
• Excellent oral and written communication abilities.
• Researching, analyzing, and evaluating new service delivery methods and techniques.
• Working cooperatively with other departments, Agency officials, and outside agencies.
Physical Demands / Work Environment:
• Work is performed in a standard office environment.
• Subject to standing, walking, bending, reaching, stooping, and lifting of objects up to 50 pounds; may occasionally be exposed to extreme weather conditions and extreme noise when working in the field or in datacenter environments.
• The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.
Sound Transit is an equal employment opportunity employer. No person is unlawfully excluded from employment action based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status or other protected class.
Jobs
