Service Engineer

Company Info
Myriad Genetics, Inc
United States

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Company Profile


Service Engineer


South San Francisco, CA 

Job ID:


Job Description:

Myriad Genetics, Inc

Location: South San Francisco, CA, United States
Job Identification: 2260
Job Schedule: Full time

Will hire for a Service Engineer or Service Engineer II (Depending on Experience Level of Talent)

  • Responsible for maintenance and calibration tasks to keep our robotics and instrumentation running at peak performance
  • Troubleshoot liquid handling processes on multiple instrument platforms (Tecan/Bravo/Beckman)
  • Troubleshoot and participate in root cause investigations to service and repair integrated robotic work cells in our CLIA-certified NGS genomics laboratory
  • Interface with CLIA lab personnel to provide the highest level of rapid, professional service and support
  • Communicate effectively with internal stakeholders and properly document work performed
  • Work with vendors to efficiently communicate technical problems and ensure they rapidly fulfill and document their support responsibilities
  • Review, maintain, and create SOP documentation for various maintenance, support, and training processes
  • Completion of a training program to enable you to support highly sophisticated equipment

  • B.S. in Engineering/Science with 0-2 years (2-4 experience for Level 2 Service Engineer), independent experience servicing and repairing complex laboratory instrumentation or robotic hardware (1-3 yrs experience with MS for Level 2 Service Engineer)
  • Proven hands-on involvement with manual mechanical / electrical / software tasks
  • Experience with liquid handlers (Tecan/Beckman/Bravo preferred), plate readers, DNA sequencers, thermocyclers, robotic arms a plus
  • Instrument problem solving / troubleshooting / root cause analysis experience preferred
  • Familiar with computer networking (Unix, OSX, Windows), and can quickly become an advanced user and manipulator of in-house software (Python/Django)
  • Scientific instrumentation software experience preferred
  • Software troubleshooting experience is a plus
  • Independently driven, able to prioritize multiple tasks, organized, and a critical thinker
  • Experiencing working within the regulations of a CLIA laboratory is a plus
  • Some understanding of principles of laboratory science is preferred


WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender,national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

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