Zildjian Process Engineer

Company Info
United States

Web Site:

Company Profile


Zildjian Process Engineer


Norwell, MA 



Job ID:


Job Description:

The Zildjian Company has been synonymous with setting the standard for the development and manufacture of high performance musical instruments since 1623. As the world's leading maker of cymbals, drum sticks and percussion mallets, Zildjian products are sold across the globe, under the Zildjian, Vic Firth and Balter brands, and are the standard to which all other cymbals, drumsticks and mallets are measured. From the beginner to the world's greatest rock stars, jazz performers and concert percussionists, amateurs and pros alike chose Zildjian and Vic Firth products to allow them to experience and share the joy of music.

Headquartered in Norwell, Massachusetts with offices in Newport, ME, Los Angeles, CA and London, UK, Zildjian products are sold globally through distributors and via a network of dealers. All Zildjian products are made in the USA at our cymbal factory in Norwell, MA and drumstick/mallet factory in Newport, ME.


The Process Engineer will report directly to the Director of Operations. The successful candidate must be a proven leader who can provide the necessary focus towards key initiatives to improve factory operations in efficiency and effectiveness. This position will lead cross-functional teams on continuous improvement problem solving opportunities. She/he will be expected to be a true Operations partner to all other areas of the business to include Innovation and New Product Development. She/he will be involved as a team member in the design, placement and flow of new technology and machinery into our facility. She/he will work closely with maintenance leader on ensuring and reducing machine down time

  • Perform analysis on production processes and procedures in order to drive continuous improvement: production improvement, yield increases, cycle time reduction and operational efficiency.
  • Establish and maintain records of technical information on process methods, standards and formulas.
  • In collaboration with Innovation team, lead the transition of new product development one of a kind to scale up Operation's processes for new product prototypes.
  • In collaboration with Innovation team, identify internal solutions and or external service providers to deliver planned manufacturing of new design specifications and bill of materials.
  • Maintain knowledge of cross-industry manufacturing and testing methods, building business cases for equipment additions, upgrades, replacements, and automation as needed
  • Progress Zildjian's IoT and digital transformation capabilities to measure and report on key production metrics and in-process data
  • Implement Lean visual aids as well as help maintain visual aids and work instructions throughout the shop floor
  • Facilitate the Engineering Change Process for any product or process improvements that affects form, fit or function of product or process.
  • Be the Lean champion that drives process improvement throughout manufacturing.
  • Work proficiently within the Styeline system to support all decision making.


  • Bachelor's degree in engineering discipline required.
  • 5+ years of relevant work experience in a manufacturing environment.
  • 2+ years of experience with metrics, process capabilities, LEAN techniques, and continuous improvement tools like Kaizen.
  • 2+ years of experience with computer problem solving using tools like 5 Why's, Fishbone diagram, Value Stream Mapping.
  • Required usage of shop mathematics and techniques in order to draft engineering models, assemblies, and drawings, as well as machine and process specifications.
  • Demonstrated success in driving continuous improvement in a manufacturing environment with a solid team building approach.
  • Lean Six Sigma certification preferred to drive the methodology to drive both incremental and major improvement gains. Six Green or Black Belt preferred.
  • Excellent computer capabilities to include Minitab and Excel data analysis with the ability to use quantitative metrics to make recommendations and actionable plans to drive continuous improvement.
  • Experience with Solid Works or similar CAD software preferred.

Innovative Thinking – The individual should have the capability to generate new ideas and implement them within organizational limitations, as well as to take advantage of emerging opportunities as they arise. Requires the use of outstanding judgment, initiative and ingenuity to work independently towards objectives.

Influencing Skills – The capability to work cross-functionally across the organization. The proven ability to build consensus and resolve conflict, as well as to clearly/concisely priorities among multiple opportunities.

Interpersonal Skills – Must have the demonstrated ability to build long-term relationships and know how to motivate and develop teams and individuals to reach their highest potential. Ability to effectively communicate with office and shop floor Zildjian employees is critical.


Zildjian is an equal opportunity employer and individuals seeking employment with us are considered without regards to race, color, religion, national origin, age, sex, martial status, physical and mental disability, veteran status, gender identity, sexual orientation, or any other characteristic protected by law.


Apply Here