Sr. Network Engineer

Company Info
Detroit, MI, United States

Phone: 3477460987
Web Site:

Company Profile


Sr. Network Engineer


Houston, TX 

Job ID:


Job Description:

Vroom is an innovative end-to-end ecommerce company that is revolutionizing the car buying experience. Our scalable, data-driven technology brings all phases of the vehicle buying and selling process to consumers wherever they are and offers an extensive selection of vehicles, transparent pricing, competitive financing, and contact-free, at-home pick-up and delivery. We have experienced tremendous growth and have become a disruptive force in the automotive industry. Vroom is an exciting, dynamic workplace, and there's no better time to join the team than right now.

Responsibilities of the Sr. Network Engineer

  • Provide investigation, diagnosis and resolution for software/hardware related problems. Escalate to outside vendors in accordance with escalation processes.

  • Design, architect, plan, implement and maintain private, public and hybrid cloud network solutions / connectivity, all aspects of the network infrastructure, supporting medium to large size offices

  • Responsible for assigned project workloads.

  • Working with Department Heads to ensure support needs are met from tickets. 

  • Adhering to standards and best practices as well as policies, workflow and processes that align with the business.

  • Ensure continued smooth operation of the global network infrastructure, working to minimize network downtime and the effects of downtime on users by scheduling needed maintenance or upgrades to provide minimal disruption of service to users.

  • Monitor and analyze network performance proactively to detect and resolve issues, and perform stringent network testing before implementing solutions

  • Support internal application groups by identifying and presenting network-impacting requirements to other members of the network engineering team

  • Works together with the IT Infrastructure Manager to determine best practices and general improvements for the overall Infrastructure team at Vroom.

  • Provide guidance, work direction, and information to other technical employees

  • Assist other Network Engineers on projects, performing various tasks as required

  • Articulate effectively complex ideas/networking concepts through a business len

  • Collaborate with the IT Ops Group and Infosec Group as needed to streamline processes and escalate important issues and transparency.


Keys to being successful

  • Deep knowledge of  IT troubleshooting procedures, AWS Platform, Palo Alto and Cisco Enterprise network.

  • Ability to collaborate with peers and coworkers, as well as other departments and end users. 

  • Excellent Communication skills



  • In-depth understanding/experience with the following protocols TCP/IP,OSPF, UDP, IPsec, DNS\DHCP, VLAN, WAN, LAN, 802.11ax

  • In-depth understanding/experience with VPN, Encryption, SD-WAN, AWS Transit Gateway, AWS Firewall, AWS AZ, Wi-FI, DMZ

  • Experience with Cloud based networking design and technology including, but not limited to, GCP/AWS and Terraform

  • In-depth understanding/experience with network diagnostic, monitoring and analysis tools

  • In-depth understanding/experience in hybrid networking environments - connecting on-prem to cloud networks (AWS)

  • Advanced knowledge of the network operating systems. I.e Cisco R/S, Palo Alto, SD-WAN

  • Professional certification - CCNP, or similar level certification, is minimum required

  • Strong technical, analytical, best practice and troubleshooting skills with the ability to communicate next steps and risk mitigation

  • Ability to interact with individuals across the organization to a technical and non-technical audience and business stakeholders

  • Excellent communication skills with all levels of business units

  • Excellent knowledge of Ticket system software


The following will set you ahead:

  • Experience with Palo Alto Firewall Platform

  • Experience with AWS Network Architecture Platform

  • Experience with IT Ticketing Environment

  • Experience with Device Trust and VDI

  • Experience with Google WorkSpace

  • Experience with SLA management and escalation workflows

  • Experience with Vendor implementation and  troubleshooting

  • Analytical Thinking

  • Project Oriented


Commitment to Diversity and Equal Employment Opportunity

Vroom is an equal opportunity employer that is committed to creating a work environment where all employees can find their drive. To do that, we champion a workplace where each and every person is treated with dignity and respect and is valued for their unique perspective and contributions. Our values of SPEED: Service, Progress, Employees, Engagement, and Development are only possible in an environment where every individual has the ability to bring their whole selves to work and contribute fully.

Vroom’s policy is to maintain a working environment that encourages mutual respect, promotes harmonious and congenial relationships between employees, and is free from all forms of discrimination and harassment of any employee (or applicant for employment or service provider) by anyone, including supervisors, co-workers, vendors, or clients. Harassment and discrimination in any manner or form is expressly prohibited. There is no tolerance for discrimination or unequal treatment of any kind on the basis of race, color, religion, creed, gender, sex, sexual orientation, gender identity or expression, pregnancy, sexual and reproductive health decisions, national origin, age, disability, genetic information, marital status or civil partnership/union status, familial status, military or veteran status, predisposition or carrier status, domestic violence victim status, alienage or citizenship status, unemployment status, sexual violence or stalking victim status, caregiver status, or any other characteristic protected by law.
This practice applies to all terms, conditions and privileges of employment including, but not limited to, recruitment, selection, promotion, demotion, transfer, layoff, rehire, termination of employment, development and training, compensation, benefits and retirement.