Company Description:

http://www.apsblackdymondenterprises.com

human.resources@apsblackdymondenterprises.com

Join our winning remote team!

We are a call center who is tailored towards bringing forward the best in our employees. We focus on supplying all of the tools necessary for reaching success while providing our employees with competitive pay, schedule flexibility, 1099 & W2 tax classification status, benefits, bonuses, and so much more!

We are seeking a Remote Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills