Partnership brings AI-powered observability and automated remediation together to deliver closed-loop network operations.
Itential and Selector announced a strategic partnership to deliver real-time, closed-loop automation for enterprise and service provider infrastructure teams.
The integration between the Itential Platform and the Selector AIOps Platform bridges a critical operational gap — turning insights into instant action. By combining real-time event detection and root cause identification from Selector with policy-driven orchestration and automated remediation from Itential, teams can now detect, diagnose, and resolve issues across hybrid environments automatically — with no manual intervention required.
Solving the Alert-to-Action Gap in Infrastructure Ops
Today’s infrastructure teams face growing complexity, a flood of noisy alerts, and a widening skills gap. Monitoring tools may detect issues — but teams still rely on manual steps to interpret, respond, and remediate. This slows response times, increases risk, and consumes valuable engineering hours.
With Itential + Selector, that manual chain is broken. Selector applies machine learning to correlate anomalies across telemetry, logs, and events to identify the root cause of incidents. Itential receives these triggers in real-time and executes automated workflows to resolve issues, update inventory, and close tickets — all while maintaining full auditability and policy alignment.
Joint Use Cases & Benefits
The Itential + Selector integration empowers infrastructure and operations teams to move faster and respond smarter. From routine maintenance to urgent incident response, the joint solution enables AI-driven, fully automated, closed-loop workflows across a range of everyday use cases:
- Automated Port Resets: Detect degraded port performance and trigger policy-driven fixes without opening a ticket.
- Compliance Remediation: Identify non-compliant configurations and automatically correct them in real time.
- Service Degradation Resolution: Surface root cause from noisy alerts and orchestrate resolution across systems.
By combining Selector’s AI-driven insight with Itential’s intelligent orchestration, organizations can reduce mean time to resolution (MTTR), eliminate manual escalations, and operate with greater confidence — whether responding to anomalies, performing routine tasks, or automating across cloud and network domains.
Close the Loop @ Cisco Live
The integrated solution will be showcased live at Cisco Live San Diego, where both Itential and Selector will have booths in the World of Solutions. Attendees are invited to see a joint demo and join the “Close the Loop” scavenger hunt and enter to win prizes including an LG TV on the Go.
For more information, visit itential.com.
