IFS, the global cloud enterprise software company, announced its financial results for the full year ending December 31, 2023. The company posted exceptional results with software revenue growth at 33 percent year-on-year and cloud revenue up 46 percent as new and existing customers accelerate the move to IFS Cloud, a market leading single cloud platform, allowing customers to access the latest Industrial AI capabilities most critical to our focus industries. IFS is consistently recognized internationally as a market leader in FSM, EAM, ERP and ESM.
2023 continued to see the unfolding of unpredictable economical and geo-political disruption. Despite this, the IFS strategy to stay focused on its core industries and to extend its Industrial AI capabilities with IFS.ai, have yielded very strong results in all regions, leading to another year of strong double-digit revenue growth for the company. The results, which continue to outperform the market, point to the company’s agility, scale, and ability to execute globally for its customers.
IFS product innovation in IFS Cloud and the inherent IFS.ai capabilities are in demand from existing customers and has attracted a large number of new customers choosing IFS over industry peers. Long standing customers such as Cimcorp as well as new customers such as Tele 2, Mattr, NOTE AB, Havfram, Van Oord, TÜV NORD, Stannah Lifts are turning to IFS as their long-term partner to transform their business models, improve resilience, increase operating efficiency, and deliver competitive advantage across their people, assets, and services.
IFS CEO Mark Moffat commented: “This time last year we reported five years of strong consecutive double-digit growth. I am hugely proud that the IFS team has continued this trend and also delivered an outstanding 2023. We will shortly reach a very significant landmark for IFS with $1bn ARR representing a strong vote of trust from our customers.” Moffat added: “Our core IFS value of being customer obsessed is paying off and with IFS.ai we are creating further productivity and automation opportunities for them while adding a critically important dimension to our proposition. We have delivered AI capabilities to our customers for a number of years now, and with IFS.ai we are driving AI across all our products effectively democratizing AI for all of our customers’ users.” Moffat concluded: “2024 will be a continuation of our strategy to deliver industry specific and market leading capabilities in FSM, EAM, ERP & ESM which includes investing in M&A. For our customers, I am proud to say that IFS moves as one, creating value faster and delivering our best to our customers when it matters most, at the Moment of Service™.”
IFS chief financial officer, Matthias Heiden, added: “2023 has delivered results that we are very proud of. ARR is clearly an important long-term performance metric, and our 26 percent growth in ARR YoY was driven by new logo acquisitions, significant expansion within the Install Base, and low churn. All of which points to a very healthy mix of revenue and consistent execution across the entire business.” Heiden concluded: “We saw very healthy double-digit growth in all our regions, with a notable outstanding performance in our North American and APJ, ME&A regions. This combined with the performance of our ecosystem is clear evidence that our focus on product and the industries we serve are delivering the value our customers need globally.”
Financial and Operational Highlights for FY 2023, growth YoY:
- FY2023 software revenue was EUR 853m, an increase of 33 percent versus 2022
- FY2023 recurring revenue was EUR 810m, an increase of 35 percent versus 2022
- FY2023 net revenue was EUR 1.062m, an increase of 30 percent versus 2022
- FY2023 annual recurring revenue (ARR) up 26 percent Year-on-Year
Some key milestones for IFS in 2023 included:
- In February, IFS marked the 25th anniversary of its operations in Sri Lanka
- In March, In the United States, IFS launched a collaboration with the Big Ten Conference, a pre-cursor to the strategic partnership launched in late 2023
- In May, IFS released it latest sustainability report, a detailed account of the IFS approach, priorities, targets, and initiatives across environmental, social and governance (ESG) topics
- In May, IFS launched the first of its twice-yearly IFS Cloud releases in 2023, with updates enabling customers to enhance business agility and build resilience
- In May, June, and October, IFS held 9 global IFS Connect events with over 3,000 local prospects, customers, and partners in attendance
- In June, IFS acquired Poka, the market-leading Quebec-based provider of a connected worker platform
- In October, IFS added extra capabilities to https://www.ifs.com/ifs-ai
- In November, IFS launched the second of its twice-yearly IFS Cloud releases
- IFS began several landmark brand partnerships, including a strategic partnership with AJ Foyt in June and was named the first-ever official technology partner of the Big Ten Conference in October
- Throughout 2023 IFS appointed several key executives across its global operations, including Matthias Heiden as CFO, Belinda Finch as CIO, Max Robberts as COO
Additional highlights:
- IFS added 243 new logos globally and across its core industries, including Mattr, NOTE AB, Havfram, Tele2 AB, Van Oord, TÜV NORD, Stannah Lifts, Enercare, My Dentist, and City of Tallahassee
- The IFS partner Ecosystem delivered some equally strong results with a 10% growth YoY in partner contribution to 41%. The impact was seen in our Net New business as well as in pipeline growth and number of deals closed by partners with North America and APJ, ME&A regions leading across multiple KPIs
- IFS is also extending its partnerships with Global System Integrators with a particular focus on strategic markets: Accenture for Utilities & Resources, Telco, Arcwide for Manufacturing, Services, Construction & Engineering, Capgemini for Construction & Engineering, Manufacturing, Energy, Utilities & Resources, and PwC for Energy, Utilities & Resources, Construction & Engineering
- IFS extended its leader status in several core areas:
- IDC MarketScape: Worldwide Field Service Management Solutions, 2023-2024 – IFS a Leader
- IDC MarketScape: Worldwide Service Life-Cycle Management Platforms 2023–2024 – IFS a Leader
- Gartner Voice of the Customer for Cloud ERP for Product-Centric Enterprises – IFS a Customers’ Choice
- IDC MarketScape: Worldwide Field Service Management Solutions for Utilities, 2023-2024 – IFS a Leader
- IDC MarketScape: Worldwide Service Parts Planning Applications, 2023 – IFS a Leader
- Nucleus Research Enterprise ERP Value Matrix – IFS a Leader
- IFS collected a significant number of awards:
- Business Intelligence Awards: Sustainability Winner, March 2023, Business Intelligence Awards: Artificial Intelligence Award Winner, March 2023, HotTopics 100 CMOs: Oliver Pilgerstorfer, March 2023, Eventex Conference Award: Unleashed, May 2023, Eventex B2B Event Winner: Unleashed, May 2023, The Software Report: Top Software Company 2023, August 2023, ERP Today Awards Outstanding Leadership: Mark Moffat, September 2023, Future Enterprise Awards: Best Cloud Enterprise Software, October 2023, ICT Leadership Awards: Enterprise Software Vendor of the Year, October 2023, Boomi’s 2023 EMEA Partner of the Year Award Winner, November 2023, Ecovadis: ESG/CSR Silver Medal, November 2023, Construction Computing Awards: Best Asset Management Software, November 2023.
Learn more at www.ifs.com/company/financial-results/
About IFS
IFS develops and delivers cloud enterprise software for companies around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. Within their single platform, their industry specific products are innately connected to a single data model and use embedded digital innovation so that their customers can be their best when it really matters to their customers—at the Moment of Service. The industry expertise of their people and of our growing ecosystem, together with a commitment to deliver value at every single step, has made IFS a recognized leader and the most recommended supplier in their sector.
For more information, visit www.ifs.com.