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Business Solution Consultant, Bi-Lingual (Spanish)

 
Company Name: HylandsoftwareOC
(More from this company)
Location: Westlake, Ohio, United States
Date Posted: 3/26/2013
Posting Expiry Date: 4/25/2013
Pay Rate:
 

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Are you a bi-lingual technical professional looking to leverage your language and technical skills in a role that allows you to travel the globe? Would you like to be a part of a team that allows you take your knowledge and breadth of a business and leverage it with your love and passion for technology? Are you looking for a chance to work with highly-collaborative and customer-focused business consultants? If you are experienced business analyst, who has experience streamlining work processes and implementing software, and you love working on teams, we would love to hear from you. The position entails leveraging the OnBase product suite's business process efficiency tools within industries ranging from Healthcare to Banking to Insurance and Manufacturing. Business Solution Consultants collaborate with business SMEs for business process analysis, process definition, solution design, solution implementation, and customer training. Our team-based culture and customer-focus make this a special place to work. So if you do not like working on teams, working directly with customers, and traveling the globe this might not be the opportunity for you.



Position Responsibilities:

  • Perform business process analysis and document the requirements of the solution
  • Deliver professional solutions by translating business process requirements into a technical solution through design, implementation, testing, and training.
  • Build enduring relationships with customers throughout the course of the consulting services
  • Collaborate with colleagues to deliver professional solutions
  • Educate the OnBase community of professionals on deployment techniques and strategies
  • Effectively estimate and manage project work to ensure completion in a timely manner
  • Ensure all solutions are developed and documented in a manner that allows for ease of maintenance by customers, partners, and Hyland's technical support
  • Contribute to the development of the OnBase product by providing feedback on product opportunities and deficiencies
  • Develop skills and knowledge by continuing education on topics related to the position responsibilities
  • Continually evolve and improve all services offered



Hyland Responsibilities:

  • Conduct business in accordance with Hyland's core values and display the character traits described in the "Sweet Sixteen"
  • Faithfully and diligently work to satisfy your internal and external customers beyond expectations
  • Enthusiastically perform all activities that are requested of you by management



Certification Goals:

  • AIIM ECM Practitioner (ECMp)
  • CDIA+
  • OnBase(r) Proficiency Exams (Levels 1 & 2)

Required Qualifications:

  • Fluent speaker of English and Spanish languages
  • Strong written and verbal communication in both English and Spanish languages
  • Management Information Systems, Computer Science degree or 3 years related work experience
  • Professional communication skills, both verbal and written
  • Ability to work independently as well as function effectively within a team environment
  • Demonstrated ability and interest to learn technology
  • Ability to communicate technical concepts to both technical and non technical people
  • Ability to work in a flexible, fast-paced environment
  • Minimum of six (6) months in an Associate Solution Engineer role, and is fully-trained to complete projects as an individual



Desired Qualifications:

  • Experience in business process analysis and documenting functional requirements
  • Practical experience translating functional requirements into technical solutions
  • Exposure to Enterprise Content Management technology and terminology
  • Experience with technologies such as HTML, XML, databases, and java scripting


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