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Written by: John Hayes
11/18/2009 3:11 PM

Why is advertising wasted? It's because most advertising isn't targeted at the right people at a time when they are ready to buy. Say you are providing some sort of engineering consulting services. Should you purchase a billboard on a highway? Or create a television ad for the Super Bowl? More than 95% of the people who saw your billboard or your Super Bowl ad are never going to buy engineering services from you or from anyone else. And that's not because there is anything wrong with your ad. It's because they just aren't in your target market.

And even when you reach the right person with your message, most times you reach them at the wrong time. You can only hope your advertising will make them remember your message the next time they are in a buying cycle.

So you have to reach the right people when they are interested in buying. That's pretty hard to do.

Publishers (both online and off) say you should consider your cost per impression as a way to determine the value of the advertising they are offering. Which scenario sounds better to you? – taking out a classified advertisement in your local newspaper for $.25 per thousand subscribers, or taking out a half-page ad in a national technical journal for $100 per thousand subscribers? The right answer depends on what you are trying to sell and to whom. (Actually, the right answer is probably neither and that you should buy clicks on Google, but hold that thought for now.)

Say you are selling engineering consulting services with a specialty in structural engineering. Your marketing goal is to get in front of as many decision makers as possible who control the selection process for any hospitals, libraries, schools and other medium-sized commercial buildings in your state. In that case, the half-page ad in the technical journal probably doesn't make sense because that journal is national. By definition, most of your impressions will be wasted outside of your state. Instead you would be better advised to buy space in the local paper, maybe increasing from a classified ad (nobody reads those unless they are buying or selling cars or renting apartments) to a bigger ad.

But the truth is, neither of those is going to do you much good. What you would really like is the technical audience that the technical magazine offers, but for your area only.

If instead you were interested in bidding and working on projects all over the country, the technical publication would clearly be a better choice. That way you could reach the people who are involved in the specification and delivery of the buildings that you want to engineer. You would have a fit in terms of interest and geography. But you are still wasting a lot of impressions. Not everyone reading those magazines is a decision maker, and even the decision makers aren't all in the market for a new structural engineering firm at the time when they see your advertisement.

In summary:

  1. Broad-based media is worth a lot less to you as an engineer than a more targeted medium like technical magazines or web sites;
  2. Geographically targeted media (like billboards) are more cost effective if you have a local target market; and
  3. None of them are really all that good at finding prospects that are in a purchasing cycle. For that you need the Internet, and that's a topic for another day.

I'm writing a series of articles like these that will walk you through how to use the Internet to target technical users. Will this information be useful to you?

Tags:

6 comments so far...

Re: 95% of engineering advertising is wasted

The number one reason advertising doesn't work is that it doesn't explain the benefits of the service that you are offering. People want to know what's in it for them. Take a look at infomercials. Throughout the 30 minutes benefits are touted left and right. It doesn't matter how great your product or service is unless people can connect what you have to offer to things that will benefit them.

By tongyun on   11/18/2009 4:39 PM

Re: 95% of engineering advertising is wasted

Success of advertising, engineering advertising included, is not directly proportional to the input provided. There are large number of variables and variables of different characteristics between expectation and achievement. Thus it is difficult to state that almost all of the advertising effort draws a blank finally. Target for the engineering advertising should be deviced by the persons who are experts in engineering services and also in the arena of advertisement. Such persons are expectantly capable of finding out the measures to identify and strike the right points. They will study the purpose and prepare the contents. They will locate the area of operation and spaces where lies the concetration of the probable buyers. The highway billboards may not, for some specific cases, be any misadvertising. Whether the advertisement will appear in the national technical magazines or in the local or national magazines and whether the advantage of internet will be considered will have to be researched out to reach to a decision. One must keep in mind that advertisement has its own mathematics. And there are always options to review what has been yielded or if nothing has been yielded. And there are always options to change the course of consideration when it is necessary.

By antoreen on   11/20/2009 1:04 PM

Re: 95% of engineering advertising is wasted

First of all, not all advertising is effective. In fact, probably half of it is INEFFECTIVE. There's a famous quote that says, ""I know half my advertising dollars are wasted - I just don't know which half!"

All that aside, there are 2 parts to making advertising work:
1. Strong copy (i.e. the ad is relevant, good & compelling)
2. Strong media weights (i.e. the good ad is advertised often enough so that your target sees it, remembers it and acts on it).

Regarding making copy strong, there are 2 keys to success:
1. Good strategy (i.e. there is 1 clear benefit for the consumer and it's compelling and believable...and, importantly is strongly associated w/ the brand that is advertising it).
2. Good execution (i.e. the agency delivers an ad that effectively communicates that benefit to your target).

By crimson on   11/23/2009 1:17 AM

Re: 95% of engineering advertising is wasted

There are quite a few reasons why advertising is ineffective and proper placement is only one of them. Crimson's comments start to elaborate on other reasons - content and consistency. Unfortunately, beyond a brief mention of Google AdWords, this article doesn't delve into the much more targeted possibilities of online advertising as a cost-effective option. There are far more ways to reach your audience than print ads and billboards.

By MarkitectureConsulting on   1/11/2010 12:45 AM

Re: 95% of engineering advertising is wasted

Too true, Markitecture
We are drafting a guide to Digital Marketing for Engineers and it's already over 15,000 words. Let me know if you would like to read a draft. You can reach me at jhayes@engineering.com.

By jhayes on   1/11/2010 7:34 AM

Re: 95% of engineering advertising is wasted

JHayes, I would be extremely interested in your Digital Marketing too.

Markitecture is correct. I think there has to be a hybrid approach between direct mail marketing, telephone calling and internet activity. Engienering is still way behind the curve on the internet as a tool.

I discovered for the same money that an adword campaign in India went like popcorn in a microwave in India but they want everything free. In Australia it went like fireworks and engineers buy. In Canada and USA nobody bothered to even look. South Africa was great, Brazil has potential. The pattern I could see was whether engineers used the internet to find their answers. In North America, it is not at all.

I am spoiling the picture because I am looking at the individuals but do you think it is the same for companies? It is probably worse, simply because engineering is a conservative field and it won't look for answers on the internet, even if you advertise. I realise now decision makers will not trust the internet. It is still a hard grind to get noticed.

Great idea to discuss and explore.

By robertmote on   1/12/2010 7:25 PM

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